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Notes from the front desk.
Short reads on missed calls, intake, and callers who switch languages mid-sentence.
How to set up an AI receptionist in one week
Setting up an AI receptionist takes about a week and no new phone number. Here's the day-by-day plan we follow with Vancouver and Surrey businesses.
Read itPrivacy and AI phone answering in BC, in plain words
When an AI answers your phone, privacy law still applies. A plain guide to PIPA, PIPEDA, consent and recordings for BC businesses, plus what to ask a vendor.
Read itHow BC property managers can handle tenant calls 24/7 without burning out
Your on-call phone can't tell a flood from a parking question. Here's how BC property managers sort tenant maintenance calls and protect the on-call person.
Read itHow banquet halls can turn evening calls into booked tours
Families call banquet halls in the evening, right when your hall is busiest. Here's how Surrey and Vancouver venues can answer every inquiry and book the tour.
Read itSpeed to lead for mortgage brokers, and how to stop losing it
Borrowers call three brokers and pick the first one who answers. Here's how Vancouver and Surrey mortgage brokers can answer first without living on the phone.
Read itHow realtors can book showings while they're at a showing
Buyers call every agent on a listing and go with the first one who answers. Here's how Vancouver and Surrey realtors book showings without leaving a client.
Read itHow immigration consultants can answer every call without burning out
RCICs in Vancouver and Surrey get calls at every hour from every time zone. Here's how to answer every one, book paid consults and still get some sleep.
Read itAn after-hours intake checklist for BC law firms
What to capture when a potential client calls your BC law firm at night, what never to say, and when to wake the on-call lawyer. A short, practical checklist.
Read itWhy Surrey businesses should answer the phone in Punjabi
Many Surrey callers would rather explain things in Punjabi, Hindi or Urdu. Here's why multilingual phone answering wins clients, and how an AI handles it.
Read itAI receptionist vs answering service vs hiring someone
Voicemail, a call centre, a new hire or an AI receptionist? An honest comparison of cost, hours, languages and booking for Metro Vancouver service businesses.
Read itHow much do missed calls cost a small business?
Missed calls cost more than most owners think. Here's a simple way to work out what yours cost, with example numbers for a law firm, an RCIC and a banquet hall.
Read itWhat is an AI receptionist? A plain guide for Vancouver businesses
An AI receptionist answers your business phone, books appointments and takes messages, day and night. Here's how it works and when it makes sense to get one.
Read itOpportunity is calling right now.
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