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Answer the 3 AM call from Delhi.
Applicants call from other time zones, in other languages. Javelin picks up, takes the details and books the consult before they try the next RCIC.
Consult booked, Thursday 10:00 AM. Permit date flagged for you.
Refusal review booked, Thursday 4:00 PM. Upload link sent.
Assessment booked, Tuesday 11:00 AM. Fee list sent by text.
Sound familiar?
Your phone, last week. Now flip the switch.
- Delhi Missed call. No voicemail.Booked: study permit consult, Thursday 10:00
- Surrey Missed call while you were with a client.Answered in Punjabi. Fee list sent.
- Manila Missed call. Tried the next consultant.Urgent: PGWP ends in 3 weeks. Texted you.
What you get.
Their language
Hindi, Punjabi, Urdu, Tagalog, Farsi, Mandarin. It switches when they do.
Your intake questions
Status, permit dates, past refusals. Asked the way you'd ask them.
Paid consults, booked
Only real open slots. Your intake form goes out by text.
Deadlines reach you first
A permit that ends this week rings your cell, not the dashboard.
Where it stops.
- No immigration advice. No guessing at anyone's odds.
- It asks before it takes notes on someone's case.
- It only quotes the fees you approve.
- Anyone can ask for a person, any time.
Fair questions.
No. It answers the general questions you approve, takes the case details and books a consult with you.
You set the rule, for example any permit that ends within 14 days. Javelin transfers the call or texts you right away.
Every plan includes every language, including Hindi, Punjabi, Urdu, Mandarin, Tagalog and Farsi. It switches mid-call.
Calls are encrypted in transit and transcripts sit in access-controlled storage. We never sell your data or train public models on it.
Worth a read.
How immigration consultants can answer every call without burning out
RCICs in Vancouver and Surrey get calls at every hour from every time zone. Here's how to answer every one, book paid consults and still get some sleep.
Read itWhy Surrey businesses should answer the phone in Punjabi
Many Surrey callers would rather explain things in Punjabi, Hindi or Urdu. Here's why multilingual phone answering wins clients, and how an AI handles it.
Read itNot your industry?
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