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The retainer goes to the firm that picks up.
People call a lawyer in the worst week of their life, usually after hours. Javelin runs your intake and gets the urgent ones to you tonight.
Urgent. On-call lawyer texted. Conflict details saved.
Wills consult booked, Thursday 2:00 PM.
Employment consult booked, Wednesday 10:00 AM.
Sound familiar?
Your phone, last week. Now flip the switch.
- Surrey Missed call: "My son was arrested."Urgent: on-call lawyer texted in seconds
- Vancouver Voicemail about a separation. They hired someone else.Booked: family law consult, Monday 9:00
- Richmond A price shopper took 20 minutes of a partner's day.Answered: consult fee. Booked with an associate.
What you get.
Your intake, every time
Matter type, the other parties for the conflict check, key dates. No skipped questions.
Screens before it books
Wrong practice area? A polite referral, not a partner's calendar.
Urgent goes to a person
Arrests and protection orders ring your on-call lawyer.
Notes your team can use
Transcript and summary in your inbox. Clio sync is coming soon.
Where it stops.
- No legal advice. It doesn't comment on anyone's case.
- It asks before it takes notes on a matter.
- It never promises the firm will take the file.
- Anyone can ask for a person, any time.
Fair questions.
Never. It takes your intake, answers approved questions like your consult fee, and books or escalates the call.
Yes. It asks for the other parties and puts them in the intake summary, so you can check before the consult.
Clio sync is coming soon. Today, intakes go to your dashboard and inbox, and consults go into Google or Outlook.
If they ask, it tells them. Anyone can ask for a person at any time.
Worth a read.
An after-hours intake checklist for BC law firms
What to capture when a potential client calls your BC law firm at night, what never to say, and when to wake the on-call lawyer. A short, practical checklist.
Read itPrivacy and AI phone answering in BC, in plain words
When an AI answers your phone, privacy law still applies. A plain guide to PIPA, PIPEDA, consent and recordings for BC businesses, plus what to ask a vendor.
Read itOpportunity is calling right now.
Book 20 minutes with us. We'll put a pilot on your real line within a week.
Made it here? We'll throw in a 30-day satisfaction guarantee, or your money back.